If you are not endowed with the talent of a negotiator by nature, then business communication can be a difficult task. This is especially true of tense situations in which much is at stake. For example, business meetings where you represent your company. Entrepreneur Simon Purdon told how to maintain self-confidence at such important events.
A generation of interlocutors sitting on the other side of the screen
The new generation, beginning to immerse itself in business, is not as skillful in face-to-face communication as our parents. It sounds primitive, but it’s true. Many of us have grown up talking more often with friends on the phone. Private conversations are especially difficult for some. Continue reading
The dream of any entrepreneur is the opportunity to go on vacation without fear that in a week of his absence the company will fall apart. As it turned out, there is a way to fulfill this desire.
Alexander Kuklev, the head of BENKONI, tells how to arrange the work of the company in such a way that the founder has the opportunity to leave operations management and take on more urgent tasks.
If you run your business for at least a few years, try to remember that happy day when in the morning you could just wake up and soak in bed, calmly have breakfast with your family and spend the whole day on your own – working or relaxing. When was such a day in your life? Continue reading
Luring or withdrawing customers
Problem. Business challenge. Situation. As well as a host of other metaphors, epithets that allow you to fully or partially express your unpleasant emotions regarding the luring or withdrawal of your customers.
For some, such situations may be not only loss or reduction of business, the need to take additional costly actions to retain, return or search for new customers. But also a “starvation” death. Especially if you are a micro or small business. Continue reading